As a government-registered trekking and travel company, we feel it is in our best interest to offer the best possible services to our national and international customers. While striving to maintain a high quality of service and competitiveness, we have put forward these conditions that will benefit you when you select to travel with us to Nepal. These conditions are applicable when you book with us directly.
General
For tours within Nepal and Bhutan, you should pay a non-refundable 20% of the total cost at the time of booking. For tours in Tibet, the booking cost is 50%; and the rest can be paid at our office in Nepal before commencing the tour.
Travel Insurance
Travel insurance is mandatory in Nepal. And even if it is not by some authorities, we recommend that you have one. A comprehensive travel insurance package is required to cover medical expenses, emergency evacuations, accidents, cancellations, and loss or theft of personal property such as electronic items and luggage, among others. Adventure White Mountain is not liable for the damage and loss of your assets.
Risk and Liabilities
We will notify you of any change in travel regulations in Nepal, Bhutan, and Tibet but cannot be held responsible for unknown restrictions, disasters, adverse political activities, delays, accidents, or sickness. Costs incurred in such circumstances are your liability. A good way to do it is to mention it to your travel insurance company.
Change of Price
Adventure White Mountain reserves the right to make slight changes in price in terms of foreign currency exchange rates, economic inflation, or government actions.
Last-minute Booking
While last-minute booking is not available for Bhutan and Tibet, we can arrange it for treks in Nepal. With full payment, you can book with us just seven days ahead of the tour date.
Tour Cancellation
If you want to cancel your trip we cannot give you any money back whatever you paid in Advance but you will have a One-year timeframe to use any other service we will happily provide you the trip on that payment.
Tours not Completed
Adventure White Mountain is not liable for refunds for tours not completed due to personal reasons. However, in situations of unforeseen circumstances such as disasters, political blockades, and/or adverse weather conditions, we will arrange another trip for you instead.
Tour Postponed
If you want to postpone your trip, you should inform us in writing at least 30 days ahead of the tour date. The postponed charge is USD 500 and the rest is transferred for a later date. In the case of Bhutan and Tibet, the postponement charge is 30 to 50 percent of the total.
Flight Delays and Cancellation
In many parts of Nepal, flight delays are common; and in really bad weather, the flights are canceled altogether. For such days, carrying extra money for accommodation and food will be helpful.
